Tell us where the keys are visible and whether the doors, boot and windows are closed. Do not force the vehicle open.
We assess vehicle access first, then confirm whether a separate key replacement and programming service is required.
Keep any recovered key pieces. We inspect the lock, ignition and key damage before confirming extraction or replacement.
Tell us exactly where the vehicle is parked, what happened and whether anyone is at immediate risk.
Identification and available proof of your connection to the vehicle are checked before access work begins.
The lockout circumstances and vehicle are inspected so an appropriate access path can be selected.
Once access is restored, we confirm whether a lost, broken or unreliable key needs a separate service.